> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.prospeo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How Credits Work in People Search

# How Credits Work in People Search
Credits are only consumed when you reveal or export contact data. Browsing, filtering, and previewing results is always free.
### Actions That Cost Credits
| Action | Credit Cost |
| ---- |
| Reveal email | 1 credit per verified email |
| Reveal mobile (email not yet revealed) | 10 credits (email included free) |
| Reveal mobile (email already revealed) | 9 credits |
| Add contacts to a Prospeo list | 1 credit per email enriched |
| Export contacts to CSV | 1 credit per email enriched or 10 per mobile enriched (email included free) |
| Push contacts to CRM/outreach tool | 1 credit per email enriched or 10 per mobile enriched (email included free) |

### Free Actions in People Search (No Credits Used)
* Browsing and scrolling through search results
* Applying, changing, or removing filters
* Previewing lead names, titles, and companies
* Saving a search
* Re-exporting a lead you've already enriched before 
* Leads where no verified contact data is found
### FAQs
**Do I get charged just for viewing search results?**
No. You can browse, filter, and preview results without spending any credits. Credits are only charged when you reveal, export, or push contact data.

**What if Prospeo can't find an email or mobile for a lead?**
No credits are charged. You only pay when verified contact data is returned.

**I exported the same leads twice. Was I charged again?**
Re-enriching the same lead you've previously enriched/exported within 90 days is free across your whole team. However, after the 90-day window, it's treated as a new request and credits will be charged accordingly.

**Is adding leads to a list the same cost as exporting to CSV?**
Yes. Both actions trigger email enrichment at 1 credit per verified email found. The destination (list, CSV, or CRM) does not change the credit cost.

**I have high credit needs. How do I choose the right plan before signing up?**
Estimate how many contacts you’ll need per month and convert that into credits:** 1 credit per verified email** and **10 credits per verified mobile (email included).**
*Ex:*
* 10,000 emails/month = 10,000 credits needed monthly
* 20,000 mobiles/month (emails included) = 200,000 credits needed monthly
Compare your total to the credits included in each plan on [our pricing page](https://prospeo.io/pricing). If you need more than a plan includes, you can purchase a **credit add-on**. For very high or custom usage, [contact Prospeo Support](https://help.prospeo.io/en/article/get-help-with-prospeo-support-6v4sfr/) for the best setup.

**Where can I see how my credits were spent?**
Go to [app.prospeo.io/analytics](https://app.prospeo.io/analytics) to view a breakdown of credit usage by day and by source. If you want to see how many credits you have left in your billing cycle, you can view that under https://app.prospeo.io/account/subscription