> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.prospeo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Purchase a Plan Subscription

# How to Purchase a Plan Subscription
Subscribe to a Prospeo plan to unlock credits, advanced filters, CSV enrichment, integrations, and API access. You get immediate access to all features and credits upon checkout.

${youtube}[How to Upgrade to a Paid Plan in Prospeo](GY4DkX2p5pQ)

### Steps
1. Go to https://prospeo.io/pricing
2. Choose between **Yearly billing** or **Monthly billing** using the toggle at the top. 
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/step2billingops-ezgifcom-resiz_198crvg.gif =416xauto)
3. Under the plan you want, click **Get Started** (you will be asked to sign into a Prospeo account).
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/prospeo-pricing-get-started_1tv62bl.png =865xauto)
|| **Note:** All prices are listed in US Dollars (USD). If your card is in a different currency, your bank will automatically convert the amount at the current exchange rate.
4. Once signed in, you'll be redirected to the **subscription checkout page**.
### On the Checkout Page
**Left side:**
* **Change selected plan** — confirms your selected plan and billing cycle (monthly or yearly). Click **See our pricing plans** to switch.
* **Add-ons (optional)** — click **See our add-ons pricing** to add a credit add-on to your plan. 
* Enter your **Payment Method** and **Billing Details.**
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_17g651q.png)

**Right side (Order Summary):**
* **Billing Cycle** — toggle between monthly or yearly billing
* **Users** — select how many seats you need using the + / − controls.
* **Credits** — shows the total credits included with your plan.
* **Changes** — summarizes what's changing on your account.
* **New Price** — your recurring subscription price.
* **Due Today** — the amount charged immediately, including any active discounts.
* **Have a coupon?** — click to apply a coupon code. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_1r76pge.png)

5. Review your order summary.
6. Click **Confirm changes** to complete your purchase.
Your subscription is activated immediately. All plan features and credits are available right away.
### FAQs
**Do I need a Prospeo account before purchasing?**
Yes. Create a free account at https://prospeo.io/sign-up first, then upgrade from the [pricing page](https://prospeo.io/pricing).

**Can I switch between monthly and yearly billing?**
Yes. You can toggle between monthly and yearly on the pricing page before checkout. See [Monthly vs. Annual Billing](https://help.prospeo.io/en/article/monthly-vs-annual-billing-155mpw8/) for more details.

**Can I add more seats later?**
Yes. You can add seats at any time from your subscription settings. The cost is prorated to the remaining time in your billing cycle.

**What payment methods are accepted?**
Prospeo accepts Visa, Mastercard, and American Express via Stripe.

**What's the difference between each plan?**
The credit allowance, features, access, and capabilities all vary depending on the plan. To see a full comparison of our plans, visit https://prospeo.io/pricing and check under the **Compare plan features** section.

**Can I pay in a different currency?**
All Prospeo plans are billed in US Dollars (USD). If your payment method uses a different currency, your bank will automatically convert the charge at the current exchange rate. Prospeo does not control conversion rates or any fees your bank may apply.

**I'm getting "Your card is declined" when trying to purchase.**
This is usually caused by your bank's fraud detection or Stripe's anti-fraud system. Double-check your card and billing details, disable any VPNs, ensure there's sufficient funds, or try a different card. If it still fails, contact your bank to unblock the charge. For more troubleshooting steps, see [Payment Issues](https://help.prospeo.io/en/article/troubleshooting-payment-issues-u37eq9/).

**When do I get access to my plan features?**
Immediately. Credits and features are available as soon as your payment is processed. If you do not see an immediate upgrade to your account, please [contact Prospeo Support](https://help.prospeo.io/en/article/get-help-with-prospeo-support-6v4sfr/).