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# How to Remove (Downgrade) Seats from Your Plan

# How to Remove (Downgrade) a Seat
Reduce the number of seats on your plan so you are not billed for them at your next renewal.

|| Important: Downgrading a seat immediately reduces your total team credit limit. However, the new billing change takes effect at your next renewal date.
### Before You Start
If the seat you want to remove/downgrade is currently assigned to a team member, you must **remove that member first**. See [How to Remove a Team Member](https://help.prospeo.io/en/article/how-to-remove-a-team-member-cfdgg2/).
### Steps
1. On the team admin account, go to [**Team Subscription**](https://app.prospeo.io/account/subscription) and click **Change plan**.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_xuvulg.png)

2. On the pricing page, click **Update Current Plan** under your current plan.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_v674aa.png)

3. On the checkout page, click the **Minus (-)** button underneath **Users** to reduce the seat count or type in the desired number of users you want on your team plan moving forward.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_5pgxzz.png)

4. Review the changes, warnings and new charges. If everything looks correct, click **Confirm Changes**.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_ath53x.png)

5. A confirmation popup will appear to inform you that you will automatically lose the credits associated with the removed seats (this takes effect immediately). Click **Confirm**.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_1sj3vod.png)

### What Happens After You Confirm Changes
* **Credits:** The plan credits for the removed seat(s) are lost **immediately**. Your total team credit limit is reduced on the spot.
* **Billing:** You are **not** charged immediately. The new prices changes and charges will reflect at your next billing renewal.
**Example:** Your team is on Growth monthly with 2 seats (10,000 total credits). You downgrade from 2 seats to 1 on April 18. Your total credit limit drops from 10,000 to 5,000 immediately — regardless of how many credits the removed seat had used. On your next renewal (e.g., April 30), you are charged for 1 seat only.

### FAQs
**Do I need to remove the team member before downgrading the seat?**
Yes. You must remove the team member from [Team Management](https://app.prospeo.io/team?tab=members) first. Then downgrade the seat from the checkout page. See [How to Remove a Team Member](https://help.prospeo.io/en/article/how-to-remove-a-team-member-cfdgg2/) for steps.

**When does the billing change take effect?**
You are not charged immediately for the new price. The charges for the reduced seat count is reflected on your next billing renewal. For example, if you downgrade from 3 seats to 2 on April 18 and your renewal is April 25, you will only be charged for 2 seats on April 25.

**Do I get a refund for the remaining days on the removed seat?**
No. The billing adjustment takes effect at your next renewal date. There is no prorated refund for the unused portion of the current billing cycle.

**What happens to my team's credits when I downgrade a seat?**
Your total team credit limit is reduced **immediately** by the plan credits that seat contributed. For example, if you're on Growth monthly with 3 seats (15,000 total credits) and downgrade to 2 seats, your credit limit drops from 15,000 to 10,000 on the spot — regardless of how many credits were already used.

**Does downgrading a seat automatically remove a team member?**
No. Downgrading a seat and removing a team member are two separate actions. Downgrading only reduces the seat count and adjusts billing. You must remove the team member separately under [Team Management](https://app.prospeo.io/team?tab=members).

**Can I add the seat back later if I need it?**
Yes. You can add seats at any time from your [Subscription](https://app.prospeo.io/account/subscription) page. The new seat cost and credits will be prorated to the remaining days in your billing cycle. See [How to Add Seats to Your Plan](https://help.prospeo.io/en/article/how-to-add-seats-to-your-plan-pjt54j/) for steps.

### Related Articles
* [How to Add Seats to Your Plan](https://help.prospeo.io/en/article/how-to-add-seats-to-your-plan-pjt54j/)
* [How to Invite Team Members](https://help.prospeo.io/en/article/how-to-invite-team-members-1xd9wzy/)
* [How to Remove Team Members](https://help.prospeo.io/en/article/how-to-remove-a-team-member-cfdgg2/)
* Roles and Permissions
* [How Prospeo Credits Work](https://help.prospeo.io/en/article/how-prospeo-credits-work-yso5gk/)