> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.prospeo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to Remove Your Credit Card

# How to Remove Your Credit Card Information

Remove your saved credit card from your Prospeo account.

|| Important: You must cancel your subscription before you can remove your payment method. See [How to Cancel](https://help.prospeo.io/en/article/how-to-cancel-your-subscription-1y20sp4/)[ Your Subscription.](https://help.prospeo.io/en/article/how-to-cancel-your-subscription-1y20sp4/)

### Steps

1. On your dashboard, click your **profile icon** (top right), then select **Plan & Billing**, or visit [__https://app.prospeo.io/account/billing__](https://app.prospeo.io/account/billing) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_1rreey7.png)

2. Under **Payment method**, click **Remove my card**. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_rttcin.png)

3. Your card will be scheduled for removal at the end of your current billing cycle. A confirmation banner will appear.  ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_1cjgmh8.png)

 

 
### Changed Your Mind?
If you decide to keep your subscription, click **Keep my plan** on the cancellation notice found under [your subscription](https://app.prospeo.io/account/subscription). This cancels the scheduled card removal and your payment method stays on file.
 
### FAQs
###### Is my card removed immediately?
No. Your card is removed at the end of your current billing cycle.

###### Why can’t I click Remove my Card?
Either you have an active subscription (cancel it first), or a card removal is already scheduled.

###### Can I undo the card removal?
Yes, after you cancel your plan, you can click on **Keep my plan** any time before your scheduled cancellation to also keep your card on file. You can find this here: [__https://app.prospeo.io/account/subscription__](https://app.prospeo.io/account/subscription)

###### What happens to my account after my card is removed?
Your account reverts to the Free plan with no payment method on file.