> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.prospeo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# View Your Invoices and Receipts

# How to View Your Invoices and Receipts
Download invoices and receipts for your Prospeo transactions.
### Option 1: Download Receipts via Email
1. Open the email inbox associated with your Prospeo billing email address.
2. Search: **from: noreply@prospeo.io payment**
![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_179jsv3.png)
3. Open the email matching the date of the transaction you need.
4. Click **View Receipt** to download a copy to your device.
 ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_1n5etxy.png)

| Note: Prospeo emails receipts only. Invoice PDFs are only available through the dashboard (see Option 2 below).

### Option 2: Download Invoices & Receipts via Dashboard

1. Go to your Billing settings at [app.prospeo.io/account/billing](app.prospeo.io/account/billing). You can also find this by clicking your **profile icon** → **Plan & Billing**.
2. Scroll down to **Invoices & receipts**. You’ll see a full history of all past transactions.
3. Click **Download** under **Invoice** or **Receipt** to save the file to your device. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/3/5/f835425519a84000/image_13ptcln.png)

 
|| Note: If you’re part of a team, only the team admin or members with the 'Billing Management' permission can view and download invoices and receipts. See [How To Assign Team Permissions](https://help.prospeo.io/en/article/how-to-assign-team-permissions-1okohew/)** for more information.**

### FAQs

###### Where can I find my invoice?

Invoices are only available for download through the dashboard under** Plan & Billing** > **Invoices & receipts**. Prospeo does not email invoices.


###### I can’t see the Invoices & receipts section. Why?

You may not have the required permissions. Ask your team admin to grant you the Billing Management permission, or request the invoice directly from them.


###### I can’t find the receipt email. What should I do?

Check your spam or junk folder. Receipt emails are sent from noreply@prospeo.io. If you still can’t find it, download receipts directly from the dashboard instead.


###### What’s the difference between an invoice and a receipt?

An invoice is a billing document issued for a charge. A receipt confirms that payment was successfully processed. Both are available for download from the dashboard.

###### I'm missing an invoice under my dashboard?
If you've been recently charged and cannot find your invoice, please reach out to [Prospeo Support](https://help.prospeo.io/en/article/get-help-with-prospeo-support-6v4sfr/) with your billing email and last 4 digits of your payment method on file. They can help find your missing invoice for you.