• I want to cancel my plan or consult my invoices

  Here’s how you can cancel your plan or consult your invoices directly within your account. Cancelling Your Plan: Cancel your plan at any time by: Logging in and navigating to the 'Plan' tab under "Account." Cancel Plan: Find the option to cancel your subscription in the "Plan" section. Clicking schedules the cancellation for the end of the current billing cycle. Revert Cancellation: Change your mind? Click on the scheduled cancellation to keep your plan active for the next billing cPopular

• Why I can't access the free plan

  If you see a restriction notice in your Prospeo account, it's because your account has been limited. This usually happens if you've created another account before. Prospeo allows only one free plan per user. What to Do: Find Your Old Account: You might have another account with us. Try to remember if you've used another email or login method. Upgrade: If you need full access now, consider uFew readers

• I need more credits. How can I get them?

  Our Upgrade System: Currently, we do not offer one-time credit purchases. Instead, when you decide to upgrade your plan, you receive the full number of credits associated with your new plan, and any unused credits from your existing plan are also carried over. This process starts a new one-month billing cycle, providing you with ample time to utilize all your credits. How to Upgrade: Log In: Sign into your account. Navigate to the 'Plan' section or click "upgrade" Choose a New PlanFew readers

• What happens when I upgrade or downgrade?

  You will find below detailed explanations about what happens whenever you upgrade, downgrade, or cancel your plan. Upgrading your monthly plan: When upgrading from a monthly subscription to a higher monthly plan, you will be charged in full the new subscription price, and any unused credits will be carried over to the new period. The carried-over credits will expire when your next monthly renewal (30 days). Downgrading your monthly plan: When downgrading your plan from aFew readers

• Can I Cancel Anytime?

  Yes, you can cancel anytime if you're on a monthly plan with Prospeo. How to Cancel: Log In: Access your Prospeo account. Plan Tab: Navigate to "Account" "Plan." Cancel: In the "Plan" section, select the option to cancel your subscription. This action schedules your subscription to end after your current billing cycle. Changed Your Mind? Revert: Before the end of your billing cycle, you can go back to the "Plan" section and cancel the scheduled cancellation. This keeps your pFew readers

• My Sales Navigator export failed

  If you're experiencing issues while exporting from LinkedIn Sales Navigator, the problems are likely due to the following factors: Causes and Solutions: 1. Using Too Many Filters: Cause: Exceeding the recommended number of filters can cause technical issues. Solution: Ensure you use fewer than 50 filters on Sales Navigator to avoid these problems. 2. Interference from Another LinkedIn Extension: Cause: Other LinkedIn extensions can interfere with the proper functioning of PrFew readers