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Articles on:Prospeo V2: What is it and what's up with my account?
Everything about the move from Prospeo V1 to V2 — what changes, and help with plans, credits, billing, invoices, data, API, and teams.

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  • Prospeo V2: What is it and what's up with my account?
  • Getting Started
  • Search & Prospecting
  • Data Enrichment
  • Integrations & API
  • Team Management
  • Billing
  • Legal
  • FAQs
  • I can't export Sales Nav
    I can’t find Sales Navigator export Prospeo V2 does not offer Sales Navigator export. If you joined Prospeo mainly for that workflow, we’re genuinely sorry, but the good news is that Prospeo V2 is built around a much stronger (and faster) way to generate leads: you create lead lists directly inside Prospeo with verified contact data, instead of exporting profiles first. What to use instead (and why it’s better) 1) Generate lead lists instantly inside Prospeo Prospeo V2 lePopular
  • Prospeo V2 migration: what it is & what to expect
    What is Prospeo V2? Prospeo V2 is the new Prospeo platform: a B2B lead database + enrichment suite rebuilt to be faster, more reliable, and much better for generating lead lists, not just enriching one lead at a time. What’s new in Prospeo V2 Lead list building (inside Prospeo): build targeted lists (including thousands of contacts in seconds) and export verified emails + mobile numbers. You can search the database with 30+ filters to generate lists even if you donPopular
  • API after migration: keys, access & rate limits
    If you use Prospeo via API, this is what changes (and what doesn’t) when moving from V1 to V2. Your existing API keys keep working (for now) Any API keys you used in V1 continue to work in V2 during the transition period. You will see them in your V2 dashboard. You can: Keep using them Revoke them Create new keys Important: the current API will be discontinued We’re keeping the current API available for a short transition period, but it will be discontinued in tPopular
  • Team accounts after migration (admins & teammates)
    If multiple people shared access under one subscription in V1, here’s how it works in V2. What happens to the paying admin (team owner) The person who paid for the subscription in V1 becomes the owner of the main team in V2. What happens to teammates Teammates may become separate accounts in V2 (often on the Free plan by default). If you want them on your team in V2, the admin can simply re-invite them from the Team section in the dashboard. What happens to teammateSome readers
  • Migration issues & troubleshooting
    If something doesn’t look right after migration, start here. Most issues are quick to fix once we know what you’re seeing. 1) I can’t log in Quick checks Make sure you’re using the same email you used in V1. If you used Google login before, use Continue with Google (and make sure you pick the right Google account). If you used email + password, try the same password, or use password reset. If you still can’t access Send support: The email address(es) you might have uSome readers
  • Your plan, billing & credits after migration
    This article explains what happened to your plan, price, renewal date, and credits after moving from Prospeo V1 to Prospeo V2. Renewal dates & billing periods Your renewal date stays the same. Your billing cycle stays consistent (monthly stays monthly, yearly stays yearly). If you had a scheduled cancellation or downgrade set in V1, we carry that intent into V2 (same effective date). What happened to my price? Depending on your V1 plan, you may havPopular
  • Your previous data & invoices (from V1)
    This article covers what happens to your invoices, billing history, and any previous V1 data archive after moving to Prospeo V2. Invoices & billing history If you paid for Prospeo in V1: Your paid invoices from V1 are available in V2 so you can still: See your billing history Download invoices from your dashboard For clarity, older invoices may be labeled as coming from the previous Prospeo platform. Where to find them Go to your V2 dashboard → AccounSome readers

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