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Billing
Learn how to manage your subscription, credits, invoices, and payment methods. Understand plans, upgrades, and billing cycles.
Plans & Pricing
Plans and Pricing Overview
Prospeo offers Free, Starter, Growth, and Pro plans with different credit amounts and feature access. This article gives a simple breakdown of what each plan includes and where to check current pricing. It also covers monthly vs yearly billing and options like credit add-ons.
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How To Purchase a Plan Subscription
Learn how to subscribe to a paid plan to unlock more credits, advanced filters, integrations, and API access. This guide walks through the process of choosing a plan, adding seats/credit add-ons, and completing checkout for immediate access to premium features.
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Monthly vs. Annual Billing
Choose between monthly or yearly billing for Prospeo paid plans based on how you want to pay and receive credits. This article explains key differences, how credits are delivered and expire, and what happens to your billing cycle and remaining credits when you switch between monthly and annual.
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How to Apply A Coupon Code
Got issued a Prospeo coupon code? Learn how to apply a coupon code to receive a discount on your Prospeo plan at checkout.
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Managing Your Subscription
How to Upgrade or Downgrade Your Plan
Upgrade or downgrade your Prospeo plan at any time from the pricing page. This guide explains when changes take effect, when you’re charged, and how remaining credits and add-ons are handled for monthly and yearly plans.
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How to Cancel Your Subscription
Cancel your Prospeo subscription from your account settings in just a few clicks. This guide explains when cancellation takes effect, what happens to your credits and team access, and how to undo a cancellation before your renewal date.
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Payments & Invoices
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Credits
How To Purchase a Credit Add-on
Purchase a Prospeo credit add-on to increase your monthly credit allowance on top of your plan. This guide shows how to buy add-ons from the pricing page or subscription settings, how shared team add-on credits work, and key rules like recurring billing and credit expiry.
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