How Prospeo Credits Work
How Credits Work
Credits are Prospeo's currency. You spend credits when you reveal verified contact information like emails and mobile numbers. You are only charged when a valid result is returned.
Credit Costs by Action
Action | Credits |
|---|---|
Reveal a verified email | 1 |
Reveal a verified mobile number (also comes with free email enrichment) | 10 |
Company enrichment | 1 |
Search API (per 25 leads, no contact data) | 1 |
Re-enrich the same lead in the same billing cycle | 0 |
No result found |
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When Credits Are Automatically Used
Two actions in the People Search dashboard trigger email enrichment automatically:
- Adding leads to a list — reveals emails and costs 1 credit per email found.
- Exporting leads to CSV or pushing to a CRM — reveals all available emails at 1 credit per email found.
No credits are charged if an email cannot be found for a lead.
Free Actions (No Credits Used)
- Viewing search results without revealing contact info
- Applying search filters
- Downloading leads where no contact info is available
- Re-enriching the same lead in the same billing cycle
- Searches that return no results
Credits Per Plan
Plan | Price/Month | Credits/Month per Seat |
|---|---|---|
Free | $0 | 100 |
Starter | $49 | 2,000 |
Growth | $99 | 5,000 |
Pro | $249 | 15,000 |
How Credits Reset
Monthly Plans
Credits reset on your billing date each month. Unused credits do not roll over — they expire at the end of each billing cycle.
Yearly Plans
All credits for the year are distributed upfront at the time of purchase. Credits expire at the end of your yearly billing cycle.
Example: A yearly Pro plan purchased on January 1, 2026 gives you 180,000 credits (15,000 × 12 months) immediately. Credits reset on January 1, 2027 (exactly one year from the purchase date).
Team Credits
- Plan credits are allocated per seat. Each seat receives the full credit amount for the plan.
- Add-on credits are shared across all team members.
Example: A Pro plan with 3 seats and a 50,000 credit add-on would mean each seat would get 15,000 credits (non-shared) and the whole team would get 50,000 credits shared among the entire team (Total monthly credits for entire team (15,000 x 3) + 50,000 = 95,000 credits).
FAQs
What happens if I enrich a lead and no email or mobile is found? No credits are charged.
Do I get charged twice if I enrich the same lead again? No. Re-enriching the same lead within the same billing cycle is free.
Can I roll over unused credits to next month? No. Credits expire at the end of each billing cycle and do not carry over.
Where can I check my remaining credits? Your credit balance is visible in your dashboard at https://app.prospeo.io/account/subscription
**Where can I check my credit usage? **You can review your credit usage history in your analytics at https://app.prospeo.io/analytics
Updated on: 18/02/2026