Articles on: Getting Started

How to Change Your Password

Update your Prospeo account password.

Steps

  1. Sign in to your Prospeo account.
  2. Click your profile icon in the top-right corner of the dashboard.
  3. Click Account & settings.

  1. Under Change Password, enter your current password in the first field, and new password in the second field.

  1. Click Change password.

  1. Your password has now been changed.
Note: Passwords must be at least 8 characters and contain at least 1 number.


FAQs

I forgot my current password. How do I reset it?

Log out and click Forgot password? on the sign-in page. A reset link will be sent to your email.


I'm not receiving the password reset email. What should I do?

Check your spam or junk folder. If it still doesn't arrive after a 15 minutes, Reach out to Prospeo Support.


Can I use the same password as before?

No, old passwords cannot be re-used, we recommend using a strong unique password for security reasons.

Updated on: 20/02/2026