Articles on: Integrations & API

Pushing Contacts (Leads) to Zoho

How to Push Leads to Zoho

Push leads directly from Prospeo's dashboard into your Zoho CRM.

Requirements


Step 1: Create a Campaign in Zoho CRM (Optional)

If you want your leads added to a specific Zoho campaign, make sure you have one ready before pushing.

  1. On your Zoho CRM dashboard, click Campaigns.
  2. Click Create Campaign and create one if you don't have one yet.

Note: Applying a campaign is optional. You can push leads to Zoho without selecting one.


Step 2: Push Leads from People Search or a List

You can push leads from your People Search results or from any of your saved Prospeo lists. The steps are the same once you've made your selection.

  1. In Prospeo, open the leads you want to push, whether from People Search at app.prospeo.io/search/people or from a saved list at app.prospeo.io/lists.
  2. Select your leads by checking the box next to each name. To select all results on the page, check the box at the top of the list.
  3. Open the Push to dropdown menu in the top action bar.
  4. Look for and select Zoho. Make sure it shows the Connected tag. If not, see How to Connect Prospeo to Zoho first.

  1. In the Push to Zoho dialog, choose which contacts to push:
  • All contacts — pushes everyone selected.
  • Contacts with verified email — only pushes leads with a confirmed email.
  • Contacts with mobile — only pushes leads with a mobile number.
  1. (Optional) Check Enrich mobile to include mobile numbers in your export. Prospeo will look up a verified mobile number for each lead, and any matching email is included for free.
  2. (Optional) Under Apply a Zoho campaign, select the campaign you want to add your leads to.
  3. Review the credit cost summary, then click Export contacts to push your leads.

Credit Usage: Pushing leads triggers email enrichment at 1 credit per verified email found. If you select Enrich mobile, it's 10 credits per mobile found, with email enrichment included. Previously enriched leads are free to push again within 90 days. No credits are charged for leads where no contact data is found.
  1. A progress bar will appear. Once it shows "Push to Zoho completed", your leads are now in Zoho.

Note: Your leads will be created in Zoho as either Leads or Contacts, depending on the record type set in your integration settings.


Verify in Zoho CRM

  1. To verify and view your leads, go to your Zoho CRM dashboard and click Campaigns.
  2. Select the campaign you pushed your leads to.

  1. Click Leads.
  2. Your pushed leads will appear here.

  1. You can also see your leads under the Leads tab in the left sidebar. From here, you can assign owners, update lead statuses, add them to a workflow, or start reaching out.


Zoho Integration Settings for Leads

You can control how your leads are pushed to Zoho at any time. Go to app.prospeo.io/integration?name=zoho and click View beside Zoho.

  1. Under the Settings tab, you'll find your pushing settings:
  • Zoho record type: choose whether your leads are created in Zoho as Leads or Contacts.
  • Duplicate handling for leads: decide what happens when you push a lead that already exists in Zoho, either overwriting existing fields or filling in only what's missing.
  • Duplicate handling for companies: the same control for company records.
  • Allow pushing contacts without an email: enable this if you want to push leads even when no email address was found.

  1. Under Field Mapping, map Prospeo's data fields to the matching fields in your Zoho CRM, so enriched data lands exactly where you want it.

  1. Under Ownership, assign a Zoho record owner for each team member, so pushed leads land with the right rep.

Note: These settings apply to every push, so it's worth reviewing them before your first export.


Credit Usage

  • Pushing leads triggers email enrichment: 1 credit per verified email found.
  • If you select Enrich mobile: 10 credits per mobile found (email enrichment is included).
  • Previously enriched leads are free to push again within 90 days. After that, credits will be charged accordingly.
  • No credits are charged for leads where no contact data is found.

Notes

  • You can also push leads to Zoho from the Browser Extension and from Prospeo lists.
  • Push history and error logs are available at https://app.prospeo.io/integration?name=zoho
  • The Zoho integration is shared across your team. Once connected, all team members can push leads to Zoho.



FAQs


Can I push mobile numbers to Zoho?

Yes. Check Enrich mobile in the export dialog to include verified mobile numbers with your leads.


Do I have to select a campaign?

No. Applying a Zoho campaign is optional. If you skip it, your leads are still pushed to Zoho and you can find them under the Leads tab.


Will my leads be created as Leads or Contacts in Zoho?

That depends on the record type you've set under the Settings tab of your Zoho integration settings. You can change it at any time.


Can a team member push leads to Zoho as well?

Yes. The Zoho integration is shared across the team, so once it's connected, all team members can push leads without connecting separately.


Do I get charged again if I push the same lead twice?

Not if it's within 90 days — pushing the same lead in that window is completely free. After that, it counts as a new request and credits will be charged accordingly.


Will pushing overwrite my existing Zoho records?

Only if you choose to. Under the Settings tab of your Zoho integration settings, you can decide whether existing records are overwritten or whether Prospeo fills in only the fields that are missing.


Why are some of my leads not showing up in Zoho?

Leads may be skipped due to missing contact data or duplicates already in Zoho. Go to https://app.prospeo.io/integration?name=zoho for the full Integration & Error Logs of skipped or failed push attempts and the error reason. You can also check the Push Integration History tab for a full record of previously pushed leads. If you encounter any further issues, please contact Prospeo Support.


Yes. You can also push leads from the Browser Extension and from Prospeo lists.


Updated on: 29/07/2026